Shipping policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
All orders are processed within 5-7 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During high-volume periods (sales, holidays, product launches), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–14 business days
- International: 10–20 business days
Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Tracking Your Order: Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
If you do not receive tracking details within 5 business days, please contact us.
Delays & Lost Packages: We are not responsible for delays caused by shipping carriers, weather conditions, or customs clearance.
If your package appears lost or has not arrived within the estimated delivery window, please contact us at @ OptimalShe@gmail.com and we will assist you.
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at OpitmalShe@gmail.com
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, import duties, and taxes. These charges are the customer’s responsibility.
Contact Us-
If you have any questions about your order or our shipping policy, please contact us at:
📧 OptimalShe@gmail.com